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CHARACTER EXPERIENCE FAQ

  • Adults & children, ages 2 and up, must have both a Character Experience ticket and a Disney On Ice show ticket to attend. Children must be accompanied by an adult.
  • Experience length is approximately 45 minutes but may vary based on attendance.
  • Photo opportunities are for your personal enjoyment only. Please remember to bring your device.
  • Experience & venue rules must be followed at all times.
  • Character availability and experience prices, elements, locations, dates & times are subject to restriction, change or cancellation, including due to local requirements, which may change at any time. By participating, guests confirm that they do not have any COVID-19 symptoms or recent exposure and agree to follow any applicable health & safety protocols.