Disney On Ice productions vary in length, but they average between one hour and a half to two hours. This includes a 15-20 minute intermission.
As part of the magical experience, several Disney On Ice shows feature special effects, including a safe theatrical fog, strobe lights and dazzling special effects. We recommend contacting Customer Service for specific details about the show you are attending.
We suggest you dress comfortably. Practical shoes are recommended to safely navigate the layout and steps at a venue. Proper attire, including shoes and shirts, must be worn at all times. Our events are a casual, family-oriented experience. Clothing which, by nature, exposes excessive portions of the body that may be viewed as inappropriate for a family environment will not be permitted. In that spirit, we ask you to use discretion and common sense.
Inappropriate Attire
Feld Entertainment and its affiliates reserve the right to deny admission to or remove any person wearing attire that is considered inappropriate or attire that could detract from the experience of other guests. Attire that is not appropriate and which may result in refusal of admittance includes but is not limited to:
- Costumes and costume masks, which may not be worn by Guests 14 years of age or older
- Clothing with objectionable material, including obscene language or graphics
- Excessively torn clothing
- As stated above, clothing which, by nature, exposes excessive portions of the skin that may be viewed as inappropriate for a family environment
- Clothing that touches or drags on the ground
- Obscene or profanity tattoos
Costumes are not permitted for guests 14 years and older.
For Guests 14 Years of Age or Under:
Costumes may be worn according to these guidelines. Guests who do not adhere to these guidelines may be refused entry into, and/or removed from the show, unless his or her costume can be modified to meet the above standards:
- All guests may dress as their favorite character, but may not pose for pictures or sign autographs for other guests.
- Costumes must be family-friendly and may not be obstructive, offensive, objectionable or violent.
- Costumes may not contain any props or accessories that resemble or could be mistaken for an actual weapon.
- Costumes may not contain sharp objects, pointed objects or materials that may accidentally strike or injure another guest.
- Layered costumes or costume props that surround the entire body are strongly discouraged and may be subject to additional security screening.
- Costumes may not drag or trail on the ground.
- Capes may be worn if the length does not go below the waist.
- Themed T-shirts, blouses, sweatshirts and hats are acceptable.
Yes, we wouldn’t want you to miss the opportunity to capture your friends and family enjoying the show! Please note, professional photography and videotaping are strictly prohibited without prior written consent from the show. Camera policies differ from venue to venue so be sure to check your local venue’s policy. Unless otherwise indicated, all in-show content is copyrighted by Feld Entertainment and/or its licensors, all rights reserved. No footage of our events, either still image or video, may be used for any purpose other than personal use. Therefore, reproduction, modification or retransmission in any form, by any means, for reasons other than personal use, is strictly prohibited without prior written consent. Please note that publicly posting, uploading or sharing online, including, without limitation, on social media, is not a permitted personal use.
Schedule will be updated on the Thaiticketmajor website soon, so please continue to check for updates.
You may contact us directly online, by phone at (800) 844-3545, or by mail at Customer Relations, 800 Feld Way, Palmetto, FL, 34221.
If you have any questions or queries about Disney On Ice merchandise, please send your contact details, show venue and time, and a full description of your item to our Quality Assurance team on [email protected]
Disney On Ice merchandise and memorabilia are only available for purchase at the show or in the lobby before the show begins.
Tickets will be available at Thaiticketmajor website, please visit https://www.thaiticketmajor.com/help.php?la=en for more information.
- All patrons must have their own ticket 1 ticket per 1 person. This ticket is valid for date and session of show issued only.
- Audiences under 1 year of age are not recommended to attend the show because of loud noise, and special effects may be used during the show.
Feld Entertainment®, family owned and operated, is the worldwide leader in producing and presenting live touring family entertainment experiences that bring people together and uplift the human spirit. Properties include Ringling Bros. and Barnum & Bailey®, Monster Jam®, Disney On Ice, Monster Energy AMA Supercross, and the SuperMotocross World Championship. Across the brand portfolio, Feld Entertainment has entertained millions of families in more than 80 countries and on six continents. Visit feldentertainment.com for more information.
Please see the following site for more information: https://www.feldentertainment.com/performer-auditions/disney-on-ice/